Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Ready for the BEST VoIP Phones?
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.
A landline without a landline
Voice-over-IP (VoIP) lets you connect a phone to your internet service instead of a traditional phone line. VoiceNet by isp.net makes VoIP simple and cost effective.
Reliable
High-Speed Internet
24/7 Support
Fast Setup
Telephony Services for Everyone
Traditional phone lines with crystal-clear conversations and guaranteed availability. This is a perfect choice for those with poor cell coverage in their home. It’s a huge benefit in emergency situations as e911 services quickly provide your location to first responders. This can be a lifesaver when every second counts.
VoiceNet Reliability
All VoiceNet services are kept local on the isp.net network and do not go over the internet, ensuring privacy and call quality. Our telephony infrastructure is set up across multiple disparate datacenters in Vegas. This allows for a catastrophic elimination of any single point and the system will retain full functionality.
Hardware & Installation Process
Landline like service where we provide a phone port for you to connect any analog phone. Our installers can even attach the line to your existing wiring to enable the phone ports throughout your home or business.
Unrivaled Customer Experience
isp.net technicians will hand-hold you through the whole experience from design to setup to install to finalizing and porting over numbers. You will not be blind-sided having to read complicated pamphlets on how to perform any process. A local isp.net technician will also perform live training on how to use advanced features or configure customized auto attendants. All of our support technicians are highly trained to provide help 24x7x365 days a year for any voice needs.
VoiceNet by isp.net: A Landline Without the Landline
Traditional phone lines are quickly becoming obsolete, but the need for reliable, clear communication remains essential. Voice-over-IP (VoIP) offers a modern solution, allowing you to connect your phone through your internet service without the limitations of a landline. VoIP is a revolutionary technology that allows you to connect your phone through your internet service instead of relying on a traditional landline. With VoiceNet by isp.net, we make VoIP phone service simple, affordable, and reliable for both homes and businesses. If you’ve been thinking about upgrading your communication system, VoiceNet offers all the benefits of a landline without the limitations.
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What is VoIP?
VoIP, or Voice-over-IP, is a technology that enables phone services to operate over the internet rather than through traditional copper lines. Instead of relying on old infrastructure, your voice calls are converted into data packets that are transmitted through your internet connection. This allows for crystal-clear conversations, reliable service, and the ability to take your phone system anywhere there's an internet connection. VoIP opens the door to advanced features and flexibility that traditional phone lines simply can't offer.
Reliable, High-Speed Internet and 24/7 Support
At isp.net, we know that reliability is everything when it comes to VoIP phone service. That's why VoiceNet is built on the backbone of our high-speed internet, ensuring consistent call quality, whether you're using it for personal calls at home or critical business communication. Our infrastructure is designed to support continuous uptime, so you can trust your service to be available whenever you need it, with crystal-clear voice quality and no disruptions.
Unlike some other VoIP phone systems that route calls through the public internet, we keep everything within our secure network before handing off the call to other telecommunications companies. This approach eliminates potential privacy concerns, boosts call quality, and ensures reliability. Moreover, we back our service with 24/7 customer support—meaning you can call, text, or email us anytime, and we'll be there to help.
Fast Setup and Seamless Installation
Getting started with VoiceNet by isp.net is quick and easy. We offer fast setup options, so you won't have to wait long to enjoy the benefits of VoIP phone service. Whether it's for your home or business, our professional installers will make sure the process is seamless. We provide a phone port where you can connect any standard analog phone, and we can even connect it to your existing wiring to enable phone service throughout your entire home or business.
Our team takes pride in walking customers through every step of the setup process. You won't be left trying to figure things out on your own—our technicians handle everything from installation to final setup, ensuring that your system is working perfectly from the moment it's installed.
Perfect for Homes: Traditional Phone Feel with Modern Benefits
For those who still want the comfort of a home telephone, especially in areas with poor cell service, VoiceNet offers the perfect solution. One of the biggest benefits is how well it works in emergency situations. With e911 services, your location is quickly transmitted to first responders during emergencies, which can be a lifesaver when every second counts. This feature offers peace of mind, especially for households where dependable communication is essential.
Our VoIP phone service gives you the feel of a traditional landline phone, but with added benefits like advanced call routing, voicemail-to-email, and more, all while maintaining the clear, reliable service that isp.net is known for.
VoiceNet Advanced for Business: Advanced Telephony Solutions
For businesses, VoiceNet offers an affordable, feature-rich alternative to expensive traditional phone systems called VoiceNet Advanced. VoiceNet Advanced is an enhanced service offering a range of professional call management features, including interactive voice response (IVR) menus, pickup groups, and more. This service streamlines communication within businesses, allowing for efficient call routing and tailored caller experiences that improve overall customer service and internal coordination.
What sets VoiceNet Advanced apart from other VoIP phone service providers is that we offer fully customizable options for businesses, all backed by our highly trained, local support staff. We handle everything from the design phase to installation, making sure your system is perfectly suited to your needs. We even offer live training so you and your team can get the most out of the system's advanced features, ensuring you're using it to its full potential.
While VoiceNet typically applies to ATA phone number lines, VoiceNet Advanced includes desk phones capable of IVR and call routing.
VoiceNet Reliability: Built for Performance
Reliability is the cornerstone of our VoIP phone service. At isp.net, we've designed our telephony infrastructure with multiple redundancies, which means that even if one system fails, your service will remain uninterrupted. Our network spans across several datacenters in Las Vegas, eliminating the risk of a single point of failure. This guarantees continuous functionality, no matter the circumstances.
Moreover, because our VoIP phone services stay within our network and do not traverse the public internet, call quality is consistently superior. We prioritize voice traffic on our network to ensure that your conversations remain clear and uninterrupted, whether you're on a personal call or a critical business conference.
Unrivaled Customer Experience
At isp.net, we believe in delivering not just a product but an experience. Our team of highly trained technicians is committed to providing personalized, hands-on service at every stage. From design to installation, we ensure that every aspect of your VoIP phone service is tailored to meet your needs. And when it comes to customer support, we don't believe in automated messages or sending you through frustrating phone trees. Whenever you need assistance, you can speak with a real person 24/7—our support team is local and always available.
Whether you're setting up a home telephone system or implementing a robust business communication system, isp.net is there every step of the way to ensure you get the most out of your VoIP experience.
Upgrade to VoiceNet by isp.net Today
Whether you're looking to upgrade your landline phone service at home or seeking a flexible, scalable solution for your business, VoiceNet by isp.net offers everything you need. With fast setup, reliable performance, advanced features, and unmatched customer support, you can trust isp.net to provide a VoIP phone service that exceeds your expectations.
Contact us today to learn more about how VoiceNet can transform your communication needs!
Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.