Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
About isp.net
Built, Owned, and Operated in Southern Nevada
Southern Nevada's independently owned internet and technology company — we own our datacenters, fiber, routing, and software. We do not resell other carriers.
Call
702.900.0000Infrastructure you can depend on — because we own all of it
From redundant downtown Las Vegas datacenters to the last mile at your door, isp.net designs, builds, and operates every layer of the network. Support, installation, network engineering, and software development are handled entirely in-house by 70–100 full-time employees — including work under our Nevada C-2 electrical contractor license (#0093716).
2 Redundant Datacenters
70–100 Employees
AS27501
Zero Carrier Resale
We Own Every Asset:
Datacenters, fiber, wireless links, and customer-premises equipment — all isp.net-owned and locally managed
No Carrier Resale:
We do not resell AT&T, Cox, or any other carrier. Your connection runs on isp.net infrastructure end to end
Full Network Stack:
We own the middle mile and last mile, operate BGP on AS27501, and manage our own IP space
100% In-House Operations:
Support, installation, network design, and software development — all handled by our Las Vegas team
Nevada C-2 Electrical License:
Licensed electrical contractor in Nevada (License #0093716) — qualified for in-house installation from structured cabling to full electrical work
Redundant by Design:
Two fully redundant datacenters, diverse paths, and automatic failover keep customers online
Redundant Datacenter Infrastructure
isp.net operates two fully redundant downtown Las Vegas datacenters — SSAE 16 accredited facilities with building-to-building failover and 24/7 monitoring.
Our own phone systems, billing platforms, and internal tools run on this private infrastructure, so we practice what we deliver to customers every day.
We Own the Complete Network
From datacenter to customer premises, isp.net owns the middle mile and last mile — our own conduits, fiber, and wireless links. We operate BGP on AS27501 with diverse paths and our own IP space.
We do not share pipes, wires, or conduits with national carriers. When construction takes out a shared trench, resellers go down together. Our independent network keeps customers online.
100% In-House Team
isp.net employs 70–100 full-time employees — no contractors. Field technicians, network engineers, NOC staff, billing, sales, and software developers all work from our Las Vegas offices.
We hold a Nevada C-2 electrical contractor license (#0093716), so installation, network design, and electrical work are performed in-house by our own licensed team — not outsourced to third parties. Even our billing and management software is written in-house, giving us total control over the customer experience from first install to ongoing support.
True Independence — No Reselling
Many providers in Southern Nevada are resellers — they lease circuits from national carriers and pass them through with a markup. isp.net is different.
We own the entire stack from datacenter to equipment at your location. When something breaks, we do not wait on third-party vendors. Our Las Vegas team diagnoses, dispatches, and resolves issues on infrastructure we built and operate.
Leadership Team
Charles Sattler – Chief Executive Officer
Charles Sattler serves as the CEO of isp.net, a Southern Nevada-based internet provider offering a comprehensive range of connectivity and technology solutions powered by its fully owned, locally managed infrastructure. A proud Las Vegas native, Charles graduated from the Advanced Technologies Academy and holds a Bachelor of Science in Business Administration from the University of Nevada, Las Vegas (UNLV).
With nearly 30 years of experience in wireless networking, data center architecture, and metro-area network engineering, Charles has designed and deployed networks for clients across a wide spectrum—from mining and hospitality to military and government. As a lifelong entrepreneur, he has built and led several technology companies—some acquired by major industry players—and invented key technologies that form the backbone of isp.net’s advanced service offerings.
Today, isp.net powers many of Southern Nevada’s essential industries and serves as critical infrastructure for the region’s digital ecosystem. Charles remains deeply hands-on in his leadership, constantly studying and integrating new technologies to ensure isp.net stays at the forefront of innovation, reliability, and locally driven support.
Kevin Hayes – Chief Operating Officer
Kevin Hayes serves as the Chief Operating Officer for ISP Industries, LLC, bringing over 20 years of leadership experience in telecommunications. His career is driven by a deep commitment to Digital Equity and connecting underserved communities.
Kevin's diverse background includes roles as a startup owner, corporate executive, and consultant, giving him a unique perspective on the industry. His core expertise covers real property asset management, network engineering, grant writing, sales, site development, and overall operations. He has a proven ability to lead large teams, manage multi-million dollar grant-funded programs, secure major contracts, and drive significant revenue growth.
As a leader with a "People First" philosophy, Kevin is dedicated to fostering employee development and building resilient organizations. In his current role, he focuses on implementing and standardizing operational procedures to ensure accountability, consistency, and scalability for isp.net's success.
Richard Tyler – Chief Technology Officer
Richard Tyler, Chief Technology Officer at isp.net, brings over 20 years of experience to deliver advanced network infrastructure, telecommunications, and IT solutions. Guiding cross-functional teams, Richard drives the creation of high-impact connectivity solutions that enhance client experience and operational performance.
His proficiency spans fixed wireless solutions, enterprise Wi-Fi deployments, advanced VoIP implementations, virtualization and cloud infrastructure management, and pioneering company training programs.
With a proven track record in consulting for municipal Wi-Fi projects and overseeing high-profile installations in Southern Nevada, Richard delivers solutions that enhance client satisfaction and operational excellence. His strategic leadership in acquisitions, product launches, and technological advancements positions isp.net at the forefront of industry leadership.
Sergey Pyatkov – Controller
Sergey Pyatkov is the Financial Controller at isp.net, overseeing the company’s financial operations with a focus on precision, control, and strategic insight, with over a decade of experience in the internet services and banking sectors. Since joining isp.net, he has led the transformation of the company’s finance function—streamlining internal processes, strengthening financial controls, and implementing advanced systems to enhance accuracy and efficiency. His leadership has improved operational discipline and provided critical visibility into financial performance.
Sergey is known for his analytical rigor and process-driven approach, consistently delivering improvements in reporting reliability, compliance, and financial integrity. He holds a Bachelor of Science degree with double majors in Economics and Finance.
At isp.net, Sergey plays a key role in aligning financial strategy with the company’s broader mission of innovation, reliability, and growth.
Ready to work with a provider that owns the network?
Call, text, or email our Las Vegas team — no bots, no overseas call centers.
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.