Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
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Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.
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702.900.0000Secure & Reliable Dedicated Internet Access (DIA)
If your online presence needs guaranteed reliability and bandwidth availability, PremiumNet is designed to be the ultimate in mission-critical internet delivery platforms. With PremiumNet's Dedicated Internet Access (DIA) service, businesses can experience unparalleled stability and performance. PremiumNet not only offers robust Service Level Agreements (SLAs) but also provides seamless and high-speed connectivity, ensuring that your operations run smoothly without any hiccups. Whether you are managing sensitive financial transactions, hosting data-intensive applications, or managing a hub site interconnecting many locations, PremiumNet guarantees a consistent and dependable internet connection. This premium service is specifically tailored for organizations that cannot afford even a moment of downtime, offering peace of mind and allowing businesses to focus on their core activities.
The PremiumNet Difference
With PremiumNet, you can rely on a world-class internet infrastructure that supports your digital ambitions, enabling your business to thrive in the fast-paced digital landscape. PremiumNet's reliability is underpinned by state-of-the-art technology and a robust network architecture. Built on a foundation of redundant and diverse data centers, PremiumNet ensures continuous operation even in the face of unforeseen events, such as natural disasters or network failures. The network is monitored 24/7 by skilled technicians who proactively identify and resolve potential issues, guaranteeing uninterrupted service.
Fast Installation and Scalability
PremiumNet also allows for great scalability, allowing your business to effortlessly adapt to changing demands. Whether you experience surges in online traffic due to a product launch or need to accommodate increased data processing requirements, PremiumNet's flexible infrastructure can seamlessly scale up to meet your needs without a truck roll. This adaptability ensures that your business remains agile and responsive in the ever-changing digital landscape.
Inquire about PremiumNet
Call or text 702.900.0000 to talk to a customer representative about dedicated internet access with PremiumNet.
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Service Level Agreement (SLA) Uptime Guarantees
In addition to industry leading uptime guarantees, our SLA includes commitments to minimal latency, ensuring that data transfer is swift and responsive. We promise rapid response times to any issues that may arise, with our dedicated support team available 24/7 to address your concerns. PremiumNet's SLA also outlines our commitment to data security and confidentiality, ensuring that your sensitive information is safeguarded at all times. Our SLA provides detailed metrics and reporting mechanisms, allowing you to track our performance and hold us accountable for delivering on our promises.
Customer Service by Verified Humans
No recorded messages, no "tell me why you're calling today" and no overseas call centers. Just call, text or email us 24/7 and speak to a verified human in one of our Las Vegas offices.
PremiumNet: Dedicated Internet Access for Mission-Critical Operations
Businesses need an internet connection that won’t falter—one they can count on to deliver continuous, high-speed, and secure connectivity. isp.net’s PremiumNet is designed for organizations that demand the highest level of reliability, speed, and performance from their internet provider. As a Dedicated Internet Access Provider, PremiumNet offers a robust Dedicated Internet Access (DIA) service that ensures your business remains online, even in the face of heavy traffic or unexpected events. Whether you’re hosting sensitive data, supporting cloud applications, or enabling multiple office sites, PremiumNet delivers the connectivity you need to stay productive and competitive.
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PremiumNet: Guaranteed Reliability and High-Performance Dedicated Internet
If your online presence is essential to your operations, PremiumNet is the internet solution you’ve been searching for. By providing Dedicated Internet Access, PremiumNet delivers a consistent and unshared connection that avoids the slowdowns associated with shared internet services. With PremiumNet, you can rely on:
- Guaranteed Bandwidth: Unlike traditional internet providers, PremiumNet allocates a specific bandwidth exclusively for your organization, so you’ll never have to compete with other users for speed.
- Unmatched Reliability: Our internet infrastructure is built with redundancy across multiple data centers to ensure that you remain connected even during unforeseen outages.
- Industry-Leading SLAs: PremiumNet’s Service Level Agreements guarantee high uptime, low latency, and a commitment to fast response times, with support available 24/7 to address any issues as they arise.
Our Dedicated Internet Access is ideal for businesses that manage data-intensive applications, financial transactions, e-commerce platforms, or operations where downtime isn’t an option. With PremiumNet, you’re not just connected—you’re equipped with a secure, stable internet connection that lets you focus on what matters most to your business.
The PremiumNet Difference: Superior DIA for Mission-Critical Needs
PremiumNet’s infrastructure goes beyond basic connectivity by offering a secure, dedicated network built for mission-critical applications. The backbone of PremiumNet is its world-class network architecture, designed with redundancy, diversity, and constant monitoring. We operate multiple data centers to safeguard against disruptions, ensuring your connection remains uninterrupted. Our network is monitored around the clock by experienced technicians who proactively manage and resolve any issues before they impact your connection.
This level of reliability and proactive service sets PremiumNet apart as a Dedicated Internet Access Provider. Businesses with high stakes, such as financial services, healthcare providers, and large enterprises, can depend on PremiumNet to maintain a connection that is both secure and resilient against cyber threats.
Fast Installation and Scalability to Meet Your Business Growth
PremiumNet is engineered to grow with your business. With PremiumNet, adding additional bandwidth or expanding your service is straightforward and doesn’t require time-consuming hardware upgrades or “truck rolls.” PremiumNet’s infrastructure is designed to be highly scalable, allowing you to adapt to increases in online traffic, data usage, and resource demands.
Suppose your business launches a new product or expands its digital offerings. In that case, PremiumNet’s flexible Dedicated Internet Access can be adjusted in real time to accommodate your evolving needs. This adaptability keeps your operations agile, ready to respond to changing market demands, and positioned for growth.
PremiumNet’s Service Level Agreements (SLAs): Uptime and Performance You Can Trust
With PremiumNet, you’re backed by industry-leading Service Level Agreements (SLAs) that go beyond uptime guarantees. Our SLAs cover essential aspects of your service, from connection speed and latency to security and response time. Here’s what you can expect from PremiumNet’s SLAs:
- 99.99% Uptime Guarantee: We guarantee high availability, ensuring that your connection remains active when you need it most.
- Low Latency Commitments: For data-intensive applications, every millisecond matters. Our SLA minimizes latency, providing a fast and responsive experience ideal for applications such as video conferencing, VoIP, and cloud-based software.
- Data Security & Confidentiality: In today’s cybersecurity landscape, protecting your data is paramount. PremiumNet’s SLA includes data security assurances, so you can trust that sensitive information is safeguarded.
- Transparent Metrics & Reporting: PremiumNet’s SLAs include detailed metrics and reporting, allowing you to track performance and hold us accountable for delivering on our promises.
These commitments provide peace of mind, letting you rest assured that your internet connection is secure, reliable, and performing optimally. When it comes to mission-critical applications, downtime can result in lost productivity, revenue, and even reputation. With PremiumNet, downtime is no longer a concern.
Point-to-Point Internet for a Seamless Network Across Multiple Locations
PremiumNet also supports Point-to-Point Internet, enabling businesses to establish private, secure connections between multiple locations. This feature is particularly valuable for organizations with multiple offices or branch sites that need to share data securely and efficiently. PremiumNet’s point-to-point connections are fast, reliable, and can be tailored to fit your organization’s specific needs, creating a seamless network experience that’s as secure as it is efficient.
Whether you need to link two local offices or create a secure network that connects offices in different regions, PremiumNet’s Dedicated Internet Access delivers the speed and reliability to keep your team connected and productive. Our point-to-point connections are safeguarded against common security threats, so your data remains private and protected.
Premium Customer Service: Speak to Verified Humans, Not Machines
One of the key differentiators of PremiumNet is our commitment to providing exceptional customer service. When you need support, you’re not routed through an automated system or sent to an overseas call center. Instead, you’ll connect with a verified human in our Las Vegas office, available 24/7 to assist with any questions or issues.
This personalized, human-centered approach to customer service means that you’ll always have access to knowledgeable representatives who understand your business needs and are ready to help. For organizations using PremiumNet for mission-critical applications, this level of support is invaluable. We’re here to ensure that your internet experience remains smooth, secure, and free from disruptions.
Key Features of PremiumNet’s Dedicated Internet Access
With PremiumNet, you’re investing in a premium internet experience designed to meet the demands of modern businesses. Key features of PremiumNet include:
- Dedicated Bandwidth: Guaranteed, unshared bandwidth ensures that your connection remains stable and fast, no matter how much data you’re processing.
Redundant Network Design: A robust network architecture to minimize the risk of downtime. - High-Level Security: Protecting sensitive data and maintaining confidentiality are integral to PremiumNet, with SLAs that address all aspects of security.
- 24/7 Human Support: Reach verified humans in our Las Vegas office anytime for reliable and knowledgeable support.
- Scalable Solution: PremiumNet adapts as your business grows, providing seamless upgrades and support to meet new demands.
- Point-to-Point Connections: Connect multiple office locations securely with PremiumNet’s point-to-point internet solutions.
Choose PremiumNet by isp.net: Unparalleled DIA for a New Level of Business Connectivity
In the competitive digital landscape, businesses need an internet provider they can rely on to deliver consistent, high-speed, and secure service. PremiumNet by isp.net is more than just an internet connection—it’s a commitment to reliability, performance, and service excellence. As a leading Dedicated Internet Access Provider, isp.net ensures that PremiumNet is equipped to support your mission-critical applications, enhance productivity, and provide peace of mind for organizations that cannot afford even a moment of downtime.
With PremiumNet, you’re not just choosing a high-speed internet provider; you’re choosing a partner dedicated to helping your business thrive. Experience the PremiumNet difference and discover how our Dedicated Internet Access, point-to-point connections, and world-class support can transform your online presence.
Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.