Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
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Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.
Your building's amenities include electricity, water and now, high speed internet
Let us provide the best internet service to your residents at no cost to you!*
Your residents could sign up with isp.net directly or we can work with your HOA for bulk pricing.
No Fiber? No Problem
All our services use the latest microwave technology so your building can get the internet it deserves even without fiber.
Customer Service by Verified Humans
No recorded messages, no "tell me why you're calling today" and no overseas call centers. Just call, text or email us 24/7 and speak to a verified human in one of our Las Vegas offices.
Frequently Asked Questions
What if my complex already has a preferred vendor?
That’s OK! We just want to offer your residents a better, cheaper, and faster option. With more options comes cheaper prices and better service from market competition.
I'm still under contract with another vendor can my tenants still use isp.net as an additional option?
Of course! As of April 27th, 2022, the Federal Communications Commission invalidated existing exclusivity agreements for any apartment multi-tenant environment (refer to document FCC 22-12).
What does the install look like?
We install a dish no bigger than your average dinner plate per building that can accommodate all tenants in the building. This dish goes down to a small 9”x9”x12” box that contains the brains of the installation. From there we run a cable into each unit and terminate it on a data wall plate (RJ45) where the tenant can connect their router or computer. If someone moves out, the unit is already live for the next tenant.
How is your service a much lower price than competitors?
New technologies have given us the resources to design a top-tier service with the fastest speeds at the lowest cost for multi-tenant buildings. isp.net’s network has a vast footprint in Las Vegas from being around for over 25 years and allows us to offer this service.
Introducing MultiNet by isp.net: Revolutionizing Internet for Apartment Complexes and Multi-Unit Communities
High-speed internet is as essential as electricity and water in any modern apartment or multi-unit building. That’s why isp.net is proud to introduce MultiNet, a cutting-edge solution that brings reliable, high-speed internet to apartment complexes and multi-unit buildings in the greater Las Vegas area. Whether your building has fiber connections or not, we can provide your residents with the best internet service—at no cost to you.
MultiNet is designed specifically to meet the needs of internet for apartment complexes, trailer parks, and other multi-unit buildings ensuring that residents enjoy fast, reliable connectivity without the hassles of traditional service providers. By partnering with isp.net, property owners and managers can provide a top-tier amenity that enhances the appeal of their building while giving residents a superior internet experience.
Read More
The Ultimate Amenity for Your Residents
When it comes to building amenities, high-speed internet is no longer a luxury—it’s a necessity. With MultiNet, your residents can enjoy seamless, high-speed internet right out of the box. Whether they’re streaming, gaming, working from home, or simply browsing the web, MultiNet provides the fastest, most reliable internet available.
MultiNet allows residents to sign up directly with isp.net or through their HOA for bulk pricing, offering flexibility that fits the needs of your building. And the best part? There’s no cost to property owners or managers to bring Apartment Complex WiFi to your residents.
No Fiber? No Problem.
One of the key benefits of MultiNet is its use of the latest microwave technology. This allows us to provide high-speed internet to your building even if it doesn’t have fiber infrastructure. We are always ensuring that residents have access to the internet they deserve without the need for expensive infrastructure upgrades.
No Price Increases, No Hidden Fees
With MultiNet, your residents get all the benefits of high-speed internet without the financial surprises. We pride ourselves on transparent pricing with no price increases, data caps, hidden fees, or overage charges—ever. Our service is designed to provide peace of mind, so residents don’t have to worry about their bill suddenly skyrocketing or running out of data.
Plus, with isp.net, download and upload speeds are symmetrical, meaning residents get the same fast performance whether they’re downloading large files, uploading videos, or participating in video calls.
A Gamer’s Paradise: Lowest Latency and Best Routing
For gamers in your complex, MultiNet provides the ultimate gaming experience. We prioritize low latency and the best routing, ensuring smooth, lag-free gaming sessions. Whether your residents are casual players or competitive eSports enthusiasts, they’ll appreciate the difference in performance that MultiNet provides over other apartment complex WiFi solutions.
Fanatical Customer Service by Verified Humans
At isp.net, we take pride in offering exceptional customer service. Residents won’t have to deal with frustrating automated systems or overseas call centers. When they call, text, or email us for support, they’re connected with a verified human based in one of our Las Vegas offices. Available 24/7, our team is always ready to assist with any issues, ensuring that your residents have a smooth, reliable internet experience.
Frequently Asked Questions
What if my complex already has a preferred vendor?
That’s okay! We’re not here to replace your current provider but to offer your residents a better, cheaper, and faster alternative. More options mean better service and competitive pricing. Residents can choose MultiNet as their preferred option, helping them save money while benefiting from faster internet.
I’m under contract with another vendor. Can my tenants still use isp.net as an additional option?
Yes! Thanks to recent changes in FCC regulations, exclusivity agreements are no longer enforceable in multi-tenant environments like apartment complexes. Your tenants can choose isp.net as an alternative internet provider even if your complex has an existing contract with another vendor (see FCC document 22-12 for more details).
What does the install look like?
MultiNet offers flexible setup options: it can be provided at a bulk rate, covered by the HOA so residents simply activate their service, or the complex can permit our installation, allowing residents to purchase service directly from us.
We install a dish, no bigger than a dinner plate, on the building that can serve all tenants. This dish connects to a small box containing the brains of the installation. From there, we run a cable into each unit and install a data wall plate (RJ45) where residents can easily connect their router or computer. If someone moves out, the unit stays live for the next tenant—no need to wait for additional setup.
How is your service priced lower than competitors?
Our network footprint in Las Vegas is vast, thanks to over 25 years of service. We’ve developed new technologies that allow us to offer top-tier internet for apartment complexes and multi-unit buildings at a fraction of the cost compared to competitors. This gives your residents access to the best speeds at the best prices.
Why Choose MultiNet by isp.net?
When it comes to apartment complex WiFi, MultiNet by isp.net is the clear choice. With no cost to property owners, fast installation, and the best technology available, you can provide your residents with the high-speed internet they need to live, work, and play in today’s digital world. Backed by unmatched customer service and a long-standing reputation for reliability, isp.net ensures that your building stays connected with the best broadband experience available.
Ready to bring the future of internet to your building? Contact isp.net today to learn more about how MultiNet can transform your apartment or multi-unit complex into a connected community with high-speed internet that residents love!
Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.